Terms of Use
This Website at www.ayastravel.com (the "Website") is owned by Aya's Travel Agency, LLC, dba Aya's Travel ("we," "us") and is provided for residents of the United States of America only. By registering and/or using this Website, You agree to the following terms, rules, and regulations without limitation or qualification ("Terms and Conditions").
We may, at any time, revise these Terms and Conditions. You are bound by such revisions and should therefore periodically review these Terms and Conditions. Your use of this Website shall indicate your acceptance of these Terms and Conditions. If you do not agree to the Terms and Conditions, please do not use this Website.
1. Travel Information
2. Prices
Special conditions may apply to the prices set out on the Website. To determine such circumstances, you must contact the relevant Service Provider or us. In addition to the prices set out on the Website, you may be required to pay certain taxes, government fees, and other charges payable on the room, tour, or car rental.
3. Insurance
Many of the problems for which we cannot be held responsible can be insured against. We highly recommend that you take out insurance to provide adequate coverage for medical expenses, personal accidents, loss of baggage, and curtailment or cancellation of the trip. Please note that there are exclusions to coverage of insurance. It is Your responsibility to be familiar with the insurance coverage purchased and ensure that the coverage meets your travel needs. Insurance has been purchased and paid for in full as soon as the booking is made to become fully effective.
4. Specials
"Specials" are available for a limited time. You must check with us whether a "special" displayed on our Website is still available. There may be particular terms and conditions that apply to "specials." You must contact the Service Provider of the "special" or us to determine whether any specific terms and conditions apply.
You must pay for "specials" booked by you and confirmed by us within 48 hours of booking confirmation unless otherwise agreed by us in writing. Failure to pay for the "special" within this time may result in the cancellation of the booking. We accept no responsibility for loss incurred due to cancellation in these circumstances.
5. Special Requests
Should you have any special requests, you must advise us at the time of the booking and clearly note it on the booking. We will endeavor to pass any reasonable offers to the Service Provider; however, we regret that we cannot guarantee that your special request will be fulfilled. Failure to meet any special request does not signify a breach of contract on our part.
6. Suitability of Travel Products and Services
We do not represent that any travel products and services set out on our Website will be suitable for you. You release us from any claims concerning the travel products and services described on our Website, including but not limited to claims that the travel products and services are not suitable. Service Providers are independent parties over which we have no control. The information and description given about the Service Providers and their products are based on our inquiries and are believed to be accurate. Still, we cannot guarantee in respect thereof.
7. Tickets and Timings
All reference to departure times on our Websites are for your guidance and are subject to amendment by the wholesalers and/or suppliers before actual booking. It isn't until full payment has been made and you are ticketed that the departure times are set. You must check your itinerary at each stage of the completion of the booking to ensure that you have the correct flight times. Changes that flight times will change even after tickets may have been issued; in such cases, you will be advised before departure, provided the personal information you provided us is correct and up to date.
8. Intellectual Property
All software, design, textual, graphical, and other content created by or for us, compromised and appearing on this Website, and the selection and layout of this Website, are owned or licensed by us and are protected by USA intellectual property laws. We own the copyright in the Website as a collective work and/or compilation and in the selection, coordination, arrangement, and enhancement of such content. Republication or citation of any content generated by the Website without our written consent is expressly prohibited. This Website may contain other proprietary notices and copyright information, the terms of which must be observed and followed.
You may view and electronically copy the pages of this Website in the usual operation of your web browser in visiting this Website but for no other purpose. Any other use of the material contained on this Website, such as copying, distributing, selling, modifying, transmitting, reusing, re-posting, or publishing, is strictly prohibited without our specific written permission. Unauthorized use of materials from our site will not only breach this agreement but may violate copyright and other laws.
Certain trademarks, service marks, business names, company names, logos, trade names, and get up (trade dress) used on this Website are owned by us, the Service Providers, or our licensors. You do not have any right or license to use them.
9. Linking
We may link our Website to other sites on the Web. These links are provided for your convenience only, and we make no warranties or representations whatsoever regarding any other Website which you may access through this Website. It does not mean that we have looked at these sites or that we have checked them out.
We are not responsible for the content of other websites, even if we link to them. We are not recommending these websites or their products or services to you. We are not liable if you suffer any loss or damage from visiting another's Website or using another's product or service.
10. Measurement of Usage
Your entry and usage of our site will provide us with demographic information that may be combined with site usage reports to profile users and their preferences in Website content and advertising. We use cookies to measure site usage and related information. We also keep track of your transaction from one page to the next by employing cookies.
Information is also gathered to measure the number of visitors to this Website and each various page and section of the Website and details of searches performed. We also measure the usage of advertising banners and other related links.
11. Confidentiality
You can use this Website to communicate with us. This Website also includes a list of other ways to communicate with us. It is our policy not to accept information that is confidential or proprietary other than travel arrangements and bookings. If you do not want to lose confidentiality in your material, do not submit it via this Website, email it, or send it to us.
12. Your Use
You agree not to copy, modify, adapt, reproduce, translate, distribute, transmit, reverse engineer, frame, decompile, or disassemble any aspect of our Website. You must use this site in a responsible and cooperative manner. Any breach of these Terms and Conditions by you may result in legal action taken by us against you.
You must not:
In addition, you will agree not to:
13. Your Warranties
You warrant that:
14. Indemnity
You indemnify us and our affiliates, officers, employees, and agents against all losses, costs, damages, claims, and expenses arising from:
15. Disclaimer
WE DO NOT WARRANT OR REPRESENT THAT THE CONTENT OF THIS WEBSITE IS ACCURATE, UP-TO-DATE, OR COMPLETE, NOR THAT IT DOES NOT INFRINGE THE RIGHTS OF OTHERS. WE ARE PROVIDING THIS WEBSITE AND ITS CONTENTS ON AN "AS IS" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE WEBSITE, ITS CONTENTS, OR ANY OF THE PRODUCTS OR SERVICES SUPPLIED THROUGH THIS WEBSITE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED REPRESENTATIONS AND WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES THAT THE PRODUCTS AND SERVICES OFFERED AND SUPPLIED THROUGH THIS WEBSITE WILL BE OF MERCHANTABLE QUALITY, FIT FOR ANY PURPOSE OR WILL COMPLY WITH ANY DESCRIPTIONS ON THIS WEBSITE OR SAMPLES.
We do not represent or warrant that this Website, the server that makes it available, or any of our products or services supplied through this Website will be free of errors, viruses, or defects. Your access and use of this Website are subject to factors beyond our control. We do not warrant that this Website or the products and services offered via this Website will meet your requirements or that the service will be uninterrupted or timely. We will use our best endeavors to make this Website secure and have implemented technology for this purpose. However, because of the nature of the internet, we do not warrant that this Website will be secure.
TO THE EXTENT PERMITTED BY LAW, YOU RELEASE US FROM ALL LIABILITY, COST, DAMAGES, CLAIMS, AND EXPENSES (INCLUDING DIRECT, INDIRECT, SPECIAL, AND CONSEQUENTIAL LOSS OR DAMAGE, WHETHER IN NEGLIGENCE OR OTHERWISE) ARISING OUT OF THE SUPPLY OR FAILURE TO SUPPLY OR USE OR NON-USE OF THE THIRD PARTY PRODUCTS OR SERVICES.
To the maximum extent permitted by law, neither we nor any of our officers, employees, shareholders, or other representatives will be liable for damages or otherwise in connection with your use of or inability to access this Website or the purchase and use of any products and services supplied via this Website or any breach of any warranties that may be implied by law. This limitation of liability applies to all damages of any kind, including compensatory, direct, indirect, or consequential damages, loss of data, income, or profit, loss of or damage to property, personal injury, and claims of third parties. If our Website fails to operate or causes you loss or damage, your sole remedy is the refund of any money you paid to us to use this Website.
IF APPLICABLE, HOTEL RATINGS STATED ON THIS WEBSITE (WITHOUT LIMITATION, INCLUDES PHOTOGRAPHS, LIST OF HOTEL AMENITIES, DESCRIPTIONS OF PROPERTY, ETC.) ARE PROVIDED BY THE RESPECTIVE SUPPLIERS AND SERVICE PROVIDERS. THESE HOTEL RATINGS ARE GENERAL GUIDELINES, AND WE CANNOT GUARANTEE THEIR ACCURACY. THEY ARE TO BE USED AS A GENERAL GUIDE, AND THE RATINGS AND HOTEL INFORMATION MAY BE AMENDED PERIODICALLY BY THE RESPECTIVE SUPPLIERS TO KEEP CURRENT.
ALL SERVICE PROVIDERS, HOTELS, AIRLINE CARRIERS, ETC. PROVIDING TRAVEL AND OTHER SERVICES TO THE USA ARE INDEPENDENT CONTRACTORS, NOT OUR AFFILIATED AGENTS. WE ARE NOT LIABLE FOR THE ACTIONS, OMISSIONS, ERRORS, REPRESENTATIONS, WARRANTIES, NEGLIGENCE, BREACH OF CONTRACT, PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR ANY OTHER DAMAGES OR EXPENSES RESULTING FROM SERVICE PROVIDERS. WE HAVE NO LIABILITY AND WILL NOT REFUND DUE TO AN EVENT DUE TO DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE, TERRORISM, AND ANY OTHER CAUSES THAT ARE BEYOND OUR DIRECT CONTROL. WE HAVE NO CONTROL AND ARE NOT RESPONSIBLE FOR ANY ADDITIONAL EXPENSES, DELAYS, OMISSIONS, RE-ROUTING, OR OF ACTS OF INTERFERENCE BY THE GOVERNMENT OR LEGAL AUTHORITIES.
16. Privacy
We will handle your personal information following the terms and conditions set out in our Privacy & Security Policy on this Website. We may disclose your personal information to Service Providers to book your travel.
17. Governing Law
To the maximum extent permitted by law, these Terms and Conditions and your use of the Website is governed by the laws of the State of Texas. You hereby consent to the non-exclusive jurisdiction and venue courts in the State of Texas in all disputes arising out of or relating to the use of this Website and these Terms and Conditions.
18. Amendments
Except as otherwise specified, we may amend these Terms and Conditions at any time without notice to you by posting amended Terms and Conditions on our Website. The amended Terms and Conditions will take effect immediately when they are posted on our Website.
19. Termination
We may terminate the Terms and Conditions and any other agreement between us immediately if you breach any of these Terms and Conditions.
20. Our Relationship
No agency, partnership, joint venture, employee-employer, or franchisor-franchisee relationship is intended to be created between you and us by these Terms and Conditions.
21. COVID-19 Meetings & Events Programs Notice
An inherent risk of exposure to COVID-19 exists in any public space where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and those with underlying medical conditions are especially vulnerable.
By registering and attending this event, you voluntarily assume all risks related to exposure to COVID-19 and any other airborne viruses. While we do our best to provide you with up-to-date information, we cannot be liable if you become sick or contract COVID-19 during travel and recommend each traveler to assess their level of risk tolerance. We urge you to check the latest guidance from the CDC and the State Department travel advisories and review the individual supplier’s websites before traveling (CDC: https://www.cdc.gov/coronavirus/2019- ncov/travelers/travel-in-the-us.html and State Department: https://covid19.state.gov/)
22. COVID-19 Individual Traveler Notice
Aya's Travel Agency, LLC is taking many steps to thoroughly vet our hotel, airline, and other suppliers to ensure that they are taking all the necessary precautions and following the recommended guidelines from the Center for Disease Control and other governing authorities. However, an inherent risk of exposure to COVID-19 continues to exist in any public space where people are present. COVID-19 cases and deaths have been reported in all 50 states and across the globe and senior citizens and those with underlying medical conditions are especially vulnerable.
By traveling, you voluntarily assume all risks related to exposure to COVID-19 and any other airborne viruses. While we do our best to provide you with up-to-date information, we cannot be liable if you become sick or contract COVID-19 during travel and recommend each traveler assess their level of risk tolerance. We urge you to check the latest guidance from the CDC, and the State Department travel advisories, as well as review the individual supplier's websites before traveling (CDC: https://www.cdc.gov/coronavirus/2019- ncov/travelers/travel-in-the-us.html and State Department: https://covid19.state.gov/)
23. General
Passport Online, Inc., ("Passport Online") welcomes you. Passport Online provides content and services available to you on the Passport Online site (https://www.passportonlineinc.com) (or any part thereof), any site that Passport Online hosts (or any part thereof), and any site that uses Passport Online's Web hosting tools and services (the "Sites") subject to the following Terms of Service ("TOS"), which may be updated by us from time to time.
Certain personal information about you that you provide to Passport Online on https://www.passportonlineinc.com is subject to our Privacy Policy. Certain personal information about you that you provide to users of Sites is subject to the privacy policies' of the operators of the Sites, and Passport Online has no liability for their use of your personal information. For more information, see our full privacy policy at https://www.passportonlineinc.com/privacy.asp.
You understand that through your use of this site (https://www.passportonlineinc.com), you consent to the Privacy Policy and this TOS.
Passport Online respects the intellectual property of others, and we ask our users to do the same. In addition to this Site, Passport Online does host a variety of web sites and provides third parties with Passport Online web hosting services and tools. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, on these Sites, please provide Passport Online's Copyright Agent the following information:
Passport Online's Agent for Notice of claims of copyright or other intellectual property infringement can be reached as follows:
By mail:
Copyright Agent
c/o Passport Online, Inc.
9786 SW Nimbus Avenue
Beaverton, OR, 97008
By phone: 503-626-7766
By fax: 503-626-8676
By email: rightsagent@passportonlineinc.com
Passport Online reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Sites (or any part thereof) with or without notice. You agree that Passport Online shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Sites.
Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Sites, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertisers. You agree that Passport Online shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Sites.
The Sites may provide, or third parties may provide, links to other World Wide Web sites or resources. Because Passport Online has no control over such sites and resources, you acknowledge and agree that Passport Online is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products or other materials on or available from such sites or resources.
Graphic and textual content included with or originating from Passport Online and its associated products may be via direct ownership control or licensed by or to Passport Online, Inc. Use and re-distribution of this content outside of Passport Online and its associated products is expressly prohibited unless specifically authorized in writing.
a. YOUR USE OF THE SITES IS AT YOUR SOLE RISK. THE SITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. PASSPORT ONLINE AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
b. PASSPORT ONLINE AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS MAKE NO WARRANTY THAT (i) THE SITES WILL MEET YOUR REQUIREMENTS; (ii) THE SITES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITES WILL BE ACCURATE OR RELIABLE; AND (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SITES WILL MEET YOUR EXPECTATIONS.
c. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITES IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
d. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM PASSPORT ONLINE OR THROUGH OR FROM THE SITES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT PASSPORT ONLINE AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF PASSPORT ONLINE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Passport Online may provide you with notices, including those regarding changes to the TOS, by posting a revised TOS on this site (https://www.passportonlineinc.com).
The Passport Online trademarks and service marks and other Passport Online logos and product and service names are trademarks of Passport Online (the "Passport Online Marks"). Without Passport Online's prior permission, you agree not to display or use in any manner the Passport Online Marks.
Entire Agreement. The TOS constitutes the entire agreement between you and Passport Online and governs your use of the Sites, superseding any prior agreements between you and Passport Online with respect to the Sites.
Choice of Law and Forum. The TOS and the relationship between you and Passport Online shall be governed by the laws of the State of Oregon without regard to its conflict of law provisions. You and Passport Online agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Multnomah County, Oregon.
Waiver and Severability of Terms. The failure of Passport Online to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect.