This Website at www.ayastravel.com (the "Website") is owned by Aya's Travel Agency, LLC, dba Aya's Travel ("we," "us") and is provided for residents of the United States of America only. By registering and/or using this Website, You agree to the following terms, rules, and regulations without limitation or qualification ("Terms and Conditions").
We may, at any time, revise these Terms and Conditions. You are bound by such revisions and should therefore periodically review these Terms and Conditions. Your use of this Website shall indicate your acceptance of these Terms and Conditions. If you do not agree to the Terms and Conditions, please do not use this Website.
1. Travel Information
Special conditions may apply to the prices set out on the Website. To determine such circumstances, you must contact the relevant Service Provider or us. In addition to the prices set out on the Website, you may be required to pay certain taxes, government fees, and other charges payable on the room, tour, or car rental.
Many of the problems for which we cannot be held responsible for can be insured against. We highly recommend that you take out insurance to provide adequate cover for medical expenses, personal accident, loss of baggage, and curtailment or cancellation of the trip. Please note that there are exclusions to coverage of insurance. It is Your responsibility to be familiar with the insurance coverage purchased and ensure that the coverage meets your travel needs. Insurance has been purchased and paid for in full as soon as the booking is made to become fully effective.
"Specials" are available for a limited time. You must check with us whether a "special" displayed on our Website is still available. There may be particular terms and conditions that apply to "specials." You must contact the Service Provider of the "special" or us to determine whether any specific terms and conditions apply.
You must pay for "specials" booked by you and confirmed by us within 48 hours of booking confirmation unless otherwise agreed by us in writing. Failure to pay for the "special" within this time may result in cancellation of the booking. We accept no responsibility for loss incurred due to cancellation in these circumstances.
5. Special Requests
Should you have any special requests, you must advise us at the time of the booking and clearly note it on booking. We will endeavor to pass any reasonable offers to the Service Provider; however, we regret that we cannot guarantee that your special request will be fulfilled. Failure to meet any special request does not signify a breach of contract on our part.
6. Suitability of Travel Products and Services
We do not represent that any travel products and services set out on our Website will be suitable for you. You release us from any claims concerning the travel products and services described on our Website, including but not limited to claims that the travel products and services are not suitable. Service Providers are independent parties over which we have no control. The information and description given about the Service Providers and their products are based on our inquiries and are believed to be accurate. Still, we cannot guarantee in respect thereof.
7. Tickets and Timings
All reference to departure times on our Websites are for your guidance and are subject by amendment by the wholesalers and/or suppliers before actual booking. It isn't until full payment has been made and you are ticketed that the departure times are set. You must check your itinerary on each stage of the completion of the booking to ensure that you have the correct flight times. Changes that flight times will change even after tickets may have been issued; in such cases, you will be advised of before departure, provided the personal information you provided us is correct and up to date.
8. Intellectual Property
All software, design, textual, graphical and other content created by or for us, compromised and appearing on this Website and the selection and layout of this Website, are owned or licensed by us and are protected by USA intellectual property laws. We own the copyright in the Website as a collective work and/or compilation and in the selection, coordination, arrangement, and enhancement of such content. Republication or citation of any content generated by the Website without our written consent is expressly prohibited. This Website may contain other proprietary notices and copyright information, the terms of which must be observed and followed.
You may view and electronically copy the pages of this Website in the usual operation of your web browser in visiting this Website, but for no other purpose. Any other use of the material contained on this Website, such as copying, distributing, selling, modifying, transmitting, reusing, re-posting, or publishing is strictly prohibited, without our specific written permission. Unauthorized use of materials from our site will not only breach this agreement but may violate copyright and other laws.
Certain trademarks, service marks, business names, company names, logos, trade names, and get up (trade dress) used on this Website are owned by us, the Service Providers or our licensors. You do not have any right or license to use them.
We may link our Website to other sites on the Web. These links are provided for your convenience only, and we make no warranties or representations whatsoever regarding any other Website, which you may access through this Website. It does not mean that we have looked at these sites or that we have checked them out.
We are not responsible for the content of other websites, even if we link to them. We are not recommending these websites or their products or services to you. If you suffer any loss or damage from visiting another's Website or using another's product or service, we are not liable.
10. Measurement of Usage
Information is also gathered to measure the number of visitors to this Website and each various page and section of the Website and details of searches performed. We also measure the usage of advertising banners and other related links.
You can use this Website to communicate with us. This Website also includes a list of other ways to communicate with us. It is our policy not to accept information that is confidential or proprietary, other than travel arrangements and bookings. If you do not want to lose confidentiality in your material, do not submit it via this Website, email it, or send it to us.
12. Your Use
You agree not to copy, modify, adapt, reproduce, translate, distribute, transmit, reverse engineer, frame, decompile, or disassemble any aspect of our Website. You must use this site in a responsible and co-operative manner. Any breach of these Terms and Conditions by you may result in legal action taken by us against you.
You must not:
In addition, you will agree not to:
13. Your Warranties
You warrant that:
You indemnify us and our affiliates, officers, employees, and agents against all losses, costs, damages, claims, and expenses arising from:
WE DO NOT WARRANT OR REPRESENT THAT THE CONTENT OF THIS WEBSITE IS ACCURATE, UP-TO-DATE, OR COMPLETE, NOR THAT IT DOES NOT INFRINGE THE RIGHTS OF OTHERS. WE ARE PROVIDING THIS WEBSITE AND ITS CONTENTS ON AN "AS IS" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE WEBSITE, ITS CONTENTS OR ANY OF THE PRODUCTS OR SERVICES SUPPLIED THROUGH THIS WEBSITE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED REPRESENTATIONS AND WARRANTIES INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES THAT THE PRODUCTS AND SERVICES OFFERED AND SUPPLIED THROUGH THIS WEBSITE WILL BE OF MERCHANTABLE QUALITY, FIT FOR ANY PURPOSE OR WILL COMPLY WITH ANY DESCRIPTIONS ON THIS WEBSITE OR SAMPLES.
We do not represent or warrant that this Website, the server that makes it available, or any of our products or services supplied through this Website will be free of errors, viruses, or defects. Your access and use of this Website is subject to factors beyond our control. We do not warrant that this Website or the products and services offered via this Website will meet your requirements or that the service will be uninterrupted or timely. We will use our best endeavors to make this Website secure and have implemented technology for this purpose. However, because of the nature of the internet, we do not warrant that this Website will be secure.
TO THE EXTENT PERMITTED BY LAW, YOU RELEASE US FROM ALL LIABILITY, COST, DAMAGES, CLAIMS AND EXPENSES (INCLUDING DIRECT, INDIRECT, SPECIAL AND CONSEQUENTIAL LOSS OR DAMAGE WHETHER IN NEGLIGENCE OR OTHERWISE) ARISING OUT OF THE SUPPLY OR FAILURE TO SUPPLY OR USE OR NON-USE OF THE THIRD PARTY PRODUCTS OR SERVICES.
To the maximum extent permitted by law, neither we nor any of our officers, employees, shareholders or other representatives will be liable in damages or otherwise in connection with your use of or inability to access this Website or the purchase and use of any products and services supplied via this Website or any breach of any warranties that may be implied by law. This limitation of liability applies to all damages of any kind, including compensatory, direct, indirect, or consequential damages, loss of data, income, or profit, loss of or damage to property, personal injury, and claims of third parties. In the event that our Website fails to operate or causes you loss or damage, your sole remedy is the refund any money that you paid to us to use this Website.
IF APPLICABLE, HOTEL RATINGS STATED ON THIS WEBSITE (WITHOUT LIMITATION INCLUDES PHOTOGRAPHS, LIST OF HOTEL AMENITIES, DESCRIPTIONS OF PROPERTY, ETC.) ARE PROVIDED BY THE RESPECTIVE SUPPLIERS AND SERVICE PROVIDERS. THESE HOTEL RATINGS ARE GENERAL GUIDELINES, AND WE CANNOT GUARANTEE THEIR ACCURACY. THEY ARE TO BE USED AS A GENERAL GUIDE, AND THE RATINGS AND HOTEL INFORMATION MAY BE AMENDED PERIODICALLY BY THE RESPECTIVE SUPPLIERS TO KEEP CURRENT.
ALL SERVICE PROVIDERS, HOTELS, AIRLINE CARRIERS, ETC. PROVIDING TRAVEL AND OTHER SERVICES TO US, ARE INDEPENDENT CONTRACTORS, NOT OUR AFFILIATED OR AGENTS. WE ARE NOT LIABLE FOR THE ACTIONS, OMISSIONS, ERRORS, REPRESENTATIONS, WARRANTIES, NEGLIGENCE, BREACH OF CONTRACT, PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR ANY OTHER DAMAGES OR EXPENSES RESULTING FROM SERVICE PROVIDERS. WE HAVE NO LIABILITY AND WILL NOT REFUND DUE TO AN EVENT DUE TO DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE, TERRORISM, AND ANY OTHER CAUSES THAT IS BEYOND OUR DIRECT CONTROL. WE HAVE NO CONTROL AND ARE NOT RESPONSIBLE FOR ANY ADDITIONAL EXPENSES, DELAYS, OMISSIONS, RE-ROUTING, OR OF ACTS OF INTERFERENCE BY THE GOVERNMENT OR LEGAL AUTHORITIES.
We will handle your personal information following the terms and conditions set out in our Privacy & Security Policy on this Website. We may disclose your personal information to Service Providers to book your travel.
17. Governing Law
To the maximum extent permitted by law, these Terms and Conditions and your use of the Website is governed by the laws of the State of Texas. You hereby consent to the non-exclusive jurisdiction and venue courts in the State of Texas in all disputes arising out of or relating to the use of this Website and these Terms and Conditions.
Except as otherwise specified, we may amend these Terms and Conditions at any time without notice to you by posting amended Terms and Conditions on our Website. The amended Terms and Conditions will take effect immediately when they are posted on our Website.
We may terminate Terms and Conditions, and any other agreement between us, immediately if you breach any of these Terms and Conditions.
20. Our Relationship
No agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended to be created between you and us by these Terms and Conditions.
21. COVID-19 Meetings & Events Programs Notice
An inherent risk of exposure to COVID-19 exists in any public space where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and those with underlying medical conditions are especially vulnerable.
By registering and attending this event, you voluntarily assume all risks related to exposure to COVID-19 and any other airborne viruses. While we do our best to provide you with up to date information, we cannot be liable if you become sick or contract COVID-19 during travel and recommend each traveler to assess their level of risk tolerance. We urge you to check the latest guidance from the CDC and the State Department travel advisories and review the individual supplier’s websites before traveling (CDC: https://www.cdc.gov/coronavirus/2019- ncov/travelers/travel-in-the-us.html and State Department: https://covid19.state.gov/)
22. COVID-19 Individual Traveler Notice
Aya's Travel Agency, LLC is taking many steps to thoroughly vet our hotel, airline, and other suppliers to ensure that they are taking all the necessary precautions and following the recommended guidelines from the Center for Disease Control and other governing authorities. However, an inherent risk of exposure to COVID-19 continues to exist in any public space where people are present. COVID-19 cases and deaths have been reported in all 50 states and across the globe and senior citizens and those with underlying medical conditions are especially vulnerable.
By traveling, you voluntarily assume all risks related to exposure to COVID-19 and any other airborne viruses. While we do our best to provide you with up to date information, we cannot be liable if you become sick or contract COVID-19 during travel and recommend each traveler to assess their level of risk tolerance. We urge you to check the latest guidance from the CDC, the State Department travel advisories, as well as review the individual supplier's websites before traveling (CDC: https://www.cdc.gov/coronavirus/2019- ncov/travelers/travel-in-the-us.html and State Department: https://covid19.state.gov/)